How to connect an Epson TM Series Printer with a USB Adapter
Installing and Setting the
Connect-It USB Adapter
Install the Connect-It USB adapter into the Epson TM series printer
The adapter can replace the existing adapter and
is held in place by 2 screws. (Your adapter may not have the
network style DM port jack)
Attaching the Cable
Use a standard USB 2.0 printer cable to connect the printer. One end has a male USB
type B connector, the other end has a male USB type A plug that goes into the
computer.
USB (connector on printer end)
USB cards use
USB Type B Cables
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Getting Initial Printer and
Connect-it Adapter Settings using Self-Test
Get the initial settings of the USB adapter. Run the printer self test (hold down
the feed button while turning on the printer). The printer will print a list of
initial settings including interface type, ID, and buffer capacity.
You can change the interface settings using the
DIP
switches on the bottom of the printer. See the
support page for the model of printer you are using.
Installing the Device Drivers
for Windows
If provided with a driver disk from Beagle Hardware or Epson, you can
install the Epson printer drivers from the CD. Alternatively, you can download
the files from Epson.
To obtain the latest Device
Drivers from Epson:
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Download and Install Epson’s
drivers available from
www.pos.epson.com
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Click on TECHNICAL RESOURCES
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Select the printer model under the menu
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Click the download
drivers on the printer page
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For
detailed installation instructions, click here.
Configuring the Computer
Configuring the USB printer is
often the simplest of the Connect-It type adapters - it's Plug and Play. After
installing the drivers, connecting the cable and turning on the printer, Windows should see the device
and install it automatically.
Note: Windows Update does not have drivers for Epson POS
printers.
If there are problems you can verify the
USB port you are using by checking the port in the Device
Manager under the System in the Windows Control Panel.
Installing the Printer Driver
in Windows
After installing the printer drivers, the printer should be visible in the printers folder of the Windows Control
Panel.
Configuring the Printer in
Windows
You normally do not need to make any changes in the printer settings to get
it to work with the USB adapter. You must use an Epson Port managed type
port with the USB interface. The USB interface supports bidirectional
communication.
Configuration Utilities to Run
on the Computer
Epson Flash Utility
The Epson Flash Utility is normally
installed with the Epson printer drives. It is used to upload bitmaps to Epson
printers, but has a simple communication test which will check for basic
connectivity between the computer and the printer. Pressing the "Comm. Test"
button on the Setup tab of the utility will give a go/no-go indication of basic connectivity.
Running the TMNet configuration
utility on the Computer
The TMNet network utility is not supported to work with the USB interface.
Testing the Printer
You should now be ready to test the printer by printing some text or by pressing
the "Print Test Page" button in the General Tab of the printer properties.
Troubleshooting
Connectivity Problems, never printed
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The Epson printer driver has not been installed for the
parallel adapter and printer in use. Check the cable is plugged into a USB
port on the computer side.
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The printer or the interface card is defective. Confirm
printer operation with self-test. Confirm interface
card by swapping with another interface card or printer.
Prints Garbage
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The interface settings are not the same on both the printer
and computer. Run the printer self test to show the
current settings on the printer. Check the computer side to see that
interface is parallel. Settings can be changed on the printer using
the DIP switches.
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The printer selected in the software is not correct or the
software doesn't support the printer in use.
No longer prints
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The TM printer is turned off. Turn on the TM printer.
Confirm the connection of the power supply unit or the voltage of the
commercial power.
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The TM printer is offline. Turn the TM printer online.
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The ERROR LED of the TM printer is on or flashing.
Remove the error cause.
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The printing port of the driver on the computer side
is not specified correctly. Confirm the driver setting on the computer side.
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The printer is not online in Windows. Check the status of
the printer in the Windows Control Panel, the printer should show status as
ready. Tip: try stopping and restarting the Print Spooler from
the Services applet of the Control Panel.
Printing is slow
Need some help? Try our Epson printer test utility
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